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5. Intergiro Response Times
Intergiro Support avatar
Written by Intergiro Support
Updated over 6 months ago

Intergiro aims to always respond promptly and accurately to any complex Customer Inquiries to assist you to perform the first line customer support.


The complexity of the Customer Inquiry, whether a third party is involved and the volume of Customer Inquiries at any one time, will impact on how quickly each Customer Inquiry can be resolved.

Intergiro works by the Swedish business calendar, honoring all national holidays. Intergiro’s second line customer support is available during business hours (generally from 9am to 5pm CET on weekdays in Sweden).

In cases of a severe incident affecting your entire service, you can raise a severe incident ticket outside working hours. To learn more about it, click here.

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